Policies

Privacy Policy and Terms of Use

Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

The organization collects personal information during purchases and donations, including name, address, and email. We also automatically receive your IP address when browsing our store. With permission, we may send marketing emails about the store, new products, and updates.

SECTION 2 – CONSENT

When you provide personal information to complete a transaction, verify a credit card, place an order, arrange delivery, or return a purchase, consent is implied for collecting and using it for that specific purpose.

For secondary reasons like marketing, we request either direct expressed consent or allow you to decline. You may withdraw consent at any time by contacting seva@iskconpunecamp.com.

SECTION 3 – DISCLOSURE

Personal information may be disclosed if required by law or if you violate our Terms of Service.

SECTION 4 – PAYMENT

We use CC Avenue for payment processing. Card data isn't stored on our servers; it's encrypted through PCI-DSS standards. Purchase transaction data is only retained as long as necessary to complete your transaction. Our payment gateway adheres to standards set by the PCI Security Standards Council, managed jointly by Visa, MasterCard, American Express, and Discover.

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers only collect and disclose information necessary for their services. Payment gateways and processors have their own privacy policies. Some providers may be located in different jurisdictions, potentially subjecting your information to different laws.

Once you leave our website or are redirected to a third-party site, you're no longer governed by our Privacy Policy or Terms of Service.

Links: We're not responsible for other sites' privacy practices and encourage reading their privacy statements.

SECTION 6 – SECURITY

We take reasonable precautions to protect personal information and follow industry best practices to prevent inappropriate loss, misuse, access, disclosure, alteration, or destruction.

SECTION 7 – COOKIES

We use cookies to maintain your user session but not to identify you on other websites.

SECTION 8 – AGE OF CONSENT

By using the site, you represent that you're at least the age of majority in your state/province or that you've given consent for minor dependents to use the site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy anytime. Changes take effect immediately upon posting. Material changes will be notified on the website. If the store is acquired or merged, your information may be transferred to new owners to continue selling products.

QUESTIONS AND CONTACT INFORMATION

For access, correction, amendment, or deletion of personal information, or to register complaints, contact our Privacy Compliance Officer at seva@iskconpunecamp.com or by mail at:

ISKCON Pune CAMP, 4 Tarapore Road, next to Dastur Boys School, Pune – 411001

Terms of Use

Overview

The International Society for Krishna Consciousness operates this website. By visiting and using the site, users agree to be bound by all stated terms, conditions, policies, and notices.

Section 1 – Online Store Terms

Users must be of legal age and cannot use products for illegal purposes or violate jurisdiction laws. The organization reserves rights to refuse service and prohibits transmission of harmful code.

Section 2 – General Conditions

The organization reserves service refusal rights and may update information without notice. Users cannot reproduce, duplicate, or exploit site content without written permission.

Section 3 – Accuracy of Information

"We are not responsible if the information made available on this site is not accurate, complete, or current." Historical information is provided for reference only, with no obligation to update continuously.

Section 4 – Modifications to Services and Prices

Prices are subject to change without notice, and services may be modified or discontinued at any time without liability.

Section 5 – Products or Services

Product quantities are limited. Color accuracy on monitors cannot be guaranteed. The organization reserves discontinuation rights for any product.

Section 6 – Billing and Account Information

Users must provide accurate, current account details and update information promptly for transaction completion.

Section 7 – Optional Tools

Third-party tools are provided "as is" with no warranties, and the organization assumes no liability for their use.

Section 8 – Third-Party Links

The organization is not responsible for examining third-party content, accuracy, or resulting harm from transactions with third parties.

Section 9 – User Comments and Submissions

"We may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use any comments you forward to us in any medium." Users warrant comments don't violate third-party rights.

Section 10 – Personal Information

Privacy policies govern personal data submission.

Section 11 – Errors and Omissions

The organization reserves correction rights for typographical errors and inaccuracies without prior notice.

Section 12 – Prohibited Uses

Users cannot use the site for unlawful purposes, harassment, spreading malware, or circumventing security features.

Section 13 – Disclaimer of Warranties

"The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind." The organization is not liable for damages from service use.

Section 14 – Indemnification

Users agree to indemnify and defend the organization against third-party claims arising from their breach or violations.

Section 15 – Severability

If any provision is unenforceable, remaining provisions remain valid.

Section 16 – Termination

Either party may terminate services. The organization may terminate immediately for non-compliance without notice.

Section 17 – Entire Agreement

These terms constitute the complete agreement, superseding prior communications.

Section 18 – Governing Law

Terms are governed by Indian law and Pune, Maharashtra jurisdiction.

Section 19 – Changes to Terms

Users are responsible for checking periodically for updates. Continued site use constitutes acceptance of changes.

Section 20 – Contact Information

Questions should be directed to seva@iskconpunecamp.com.